Follow a Comal County Booking From Intake to Release
If someone was recently arrested in Comal County, start with the county’s own judicial records system. It separates Jail Records from Jail Bond Records, which makes it possible to check the booking first and then focus on the bond information connected to that custody event.
Save every charge and case identifier you find. One bond amount does not necessarily explain the whole release situation, and a booking charge is not the same thing as a final court disposition. This guide shows where to look next, who to call, what payment Comal County accepts, and what family members need for visits, mail and inmate funds.
Booking
Charges
Amount
Conditions
Hold
Court
Start in Comal County Judicial Record Search.
Review each charge or case separately.
Call the jail when current status is unclear.
New Braunfels, TX 78130.
You do not need to search every county office
Open Jail Records in the official judicial search. Verify identity before using any charge or bond information.
Follow the booking lookupOpen Jail Bond Records, then check every charge. Call the Bail Bond Office when an entry is unclear.
Check bond and payment rulesLook for another charge, warrant, bond condition or hold before assuming payment is the only remaining step.
Work through the release checklistMove from the jail result to the correct misdemeanor or felony court record and locate the filed case and disposition.
Verify the court caseSearch the right Comal County record type first
Comal County’s public judicial portal is more useful than a generic inmate directory because its main menu separates jail information from bond information.
Use this when you are trying to confirm a booking, identify the person, review custody-related information or connect the arrest to charges.
Open Comal County Judicial Record SearchUse this when the booking is confirmed and you need the bond information associated with the jail record.
Open the same official portalUse the court search after the booking when you need filed charges, case activity, a court setting or the legal outcome.
See which court maintains the caseA safer search sequence
Booking, charge, bond and release fields answer different questions
| Item | What it helps establish | What it does not establish | Next move |
|---|---|---|---|
| Booked name | How the person is entered in the jail system. | Identity by itself. | Compare date of birth and booking details. |
| Booking / jail identifier | A particular jail or custody record. | The final criminal case outcome. | Save it for jail and records questions. |
| SO number | An identifying number used by the jail for inmate services when assigned. | One particular charge. | Keep it for mail and other jail services. |
| Booking date | When the custody event was processed. | The exact time of the alleged offense. | Compare with the arrest report. |
| Arresting agency | Which law-enforcement agency handled the arrest. | That the jail owns that agency’s police narrative. | Request the incident report from the report holder. |
| Booking charge | The allegation recorded during arrest or intake. | A filed charge, conviction or guilt. | Check the filed court case. |
| Bond type | Whether the release mechanism is cash, surety, personal or another court-authorized condition. | That release will happen immediately. | Check all charges and holds. |
| Bond amount | The amount connected to that bond entry. | That it clears every active matter. | Verify all bond records with the jail. |
| Release information | That the jail custody event may have ended or is moving toward release. | Dismissal or acquittal. | Search the court disposition. |
Before assuming the person was not arrested, check these possibilities
Processing and data entry can occur before a new event is easy to locate publicly.
A short custody event can be missed when someone searches only for current inmates.
Try a surname variation, former name, hyphen, suffix or different spacing.
A criminal or municipal matter can exist without a normal county-jail intake.
The incident may involve Comal County while custody occurred through another county or agency.
A jail event can appear before the prosecutor creates a filed misdemeanor or felony court case.
3000 IH 35 South, New Braunfels, TX 78130
Check the bond record before deciding how to pay
Three bond types explained without legal jargon
The required amount is deposited for the defendant’s appearance. Refund procedure is handled through the court after the case is disposed, subject to applicable rules and authorized deductions.
A licensed bail-bond company posts the bond after entering an agreement with the defendant or person arranging the bond.
The court authorizes release without requiring the defendant to deposit the full bond amount, subject to the conditions ordered by the court.
Comal County cash-bond payment rule
3000 IH 35 South, New Braunfels, TX 78130
Phone: 830-620-3450 ext. 2019
Fax: 830-608-0147
Published office hours: 5:00 a.m.–9:00 p.m.
Using a bail-bond company
Comal County is a Bail Bond Board county. Companies must be licensed to post bonds, and the Sheriff states that its current approved-company list is available at the Sheriff’s Office and rotated weekly.
What happens before a Comal County release is actually complete?
Request the actual jail record instead of relying on a search-screen screenshot
When you need a historical booking file, identified jail record, or document that is not available through the public search, use the Criminal / Jail Records Division.
| Item | Published information |
|---|---|
| Request format | Written request; online, in person or fax. |
| Processing | Requests are handled in date order and may take up to 10 business days. |
| Pages 1–40 | Free. |
| Additional pages | 10 cents per page under the county’s current posted schedule. |
| Large request | Research and assembly charges may be calculated. |
| Records-request payment | Money order or exact cash. |
| Medical documents | Must be picked up in person with proof of identification. |
3000 IH 35 South, New Braunfels, TX 78130
Phone: 830-620-3412
Fax: 830-608-0147
Office hours: 8:00 a.m.–5:00 p.m.
Use the court record to find what happened after the arrest
Comal County Courts at Law handle filed misdemeanor criminal cases. Search by case number or defendant name after the District Attorney files the complaint or information.
Criminal Misdemeanor Clerk: 830-221-1240, option 3.
District Court records are maintained through the Comal County District Clerk. Use the Judicial Record Search to locate the filed case and then request documents when needed.
District Clerk: 830-221-1250.
Do not expect scanned court documents inside the public search
County Court at Law copy fees
| Copy | Published fee |
|---|---|
| Electronic document, 10 pages or less | $1 flat fee per document |
| Longer electronic document | 10 cents per additional page under the posted schedule |
| Paper copy | $1 per page |
| Certification | $5 per document; paper only |
| Postage | $3 |
| Credit/debit transaction | 2.85% convenience fee published by the Clerk |
199 Main Plaza, Suite 1013, New Braunfels, TX 78130
Main: 830-221-1240
Records: option 1 · Criminal misdemeanors: option 3
Office: Monday–Friday, 8:00 a.m.–5:00 p.m.
Lobby closes 4:30 p.m. · Closed noon–1:00 p.m.
150 N. Seguin Avenue, Suite 3009, New Braunfels, TX 78130
Phone: 830-221-1250
Monday–Thursday: 8:00 a.m.–5:00 p.m.
Friday: 8:00 a.m.–4:00 p.m.
Closed noon–1:00 p.m.
Visit, mail and deposit money using the current Comal County rules
Visitation
In-person and video visits are scheduled through the IC Solutions website, the kiosk in the jail’s Bonding Lobby, or by calling 888-506-8407.
Visitors must have a valid U.S. government-issued identification card. For an in-person visit, the visitor must not have been incarcerated in the Comal County Jail during the previous six months.
Personal inmate mail
Inmate’s First and Last Name; SO Number
P.O. Box 16120
Jonesboro, AR 72401
The sender’s first and last name and complete return address are required. Correspondence with an unidentified sender is returned.
Packages and legal mail use a different address
Inmate’s First and Last Name; SO Number
3000 IH 35 South
New Braunfels, TX 78130
Books and publications
Deposit money
The Sheriff’s inmate-mail page currently directs deposits through Access Corrections.
Customer service: 866-345-1884
The jail also provides a deposit kiosk in the Bonding Lobby at 3000 IH 35 South.
If the booking is confirmed, know who can actually help next
A defendant may request appointed counsel at magistration by completing the required indigency paperwork. Comal County uses an appointed-counsel process for eligible defendants.
Read appointed-counsel procedureThe Comal County District Clerk directs users to the State Bar of Texas Lawyer Referral Information Service.
The Sheriff’s Crime Victim Liaison provides case updates, safety planning, Crime Victims’ Compensation help, protective-order assistance and IVSS registration.
3005 W San Antonio Street, New Braunfels, TX 78130
Phone: 830-643-3712
Office hours: 8:00 a.m.–5:00 p.m.
IVSS custody/court notifications: 866-268-8959
A “Most Wanted” page is not the same as a complete warrant search
The Comal County Sheriff’s Warrants / Civil Section enters, clears, updates and maintains arrest warrants and other legal process. If a court record suggests a warrant and you need current verification, contact the warrant section rather than relying on a social-media post or a third-party warrant directory.
Phone: 830-620-3411
Sheriff’s Office: 3005 W San Antonio Street, New Braunfels, TX 78130
Correction, expunction and nondisclosure solve different problems
If a name, charge, disposition or other fact is inaccurate, first identify which agency owns the incorrect record and obtain the document proving the correction.
For an eligible Texas arrest, expunction can require covered records to be destroyed or removed. Eligibility depends on the exact facts and disposition.
An eligible nondisclosure order restricts public disclosure of certain criminal-history information but is not the same thing as destroying the record.
Comal County publishes a current agency list for expunction service that includes the County Jail, Sheriff, County Clerk, District Clerk, District Attorney, local police departments and state agencies. Use that page as a starting point rather than copying an old agency list from another website.
Comal County booking, bond and court contacts
New Braunfels, TX 78130
830-620-3450 ext. 2019
5:00 a.m.–9:00 p.m.
New Braunfels, TX 78130
Use for direct warrant-section questions.
New Braunfels, TX 78130
Six checks that prevent the most common booking-record mistakes
Comal County booking, charge, bond and release FAQs
How do I search Comal County booking records online?
Open the official Comal County Judicial Record Search and choose Jail Records for booking information. Use the identifying information available in the search form, open the most likely result, and compare the name, date of birth, booking information, arresting agency and charge details before relying on it.
What is the difference between Comal County Jail Records and Jail Bond Records?
Jail Records is the better starting point for a booking or custody event, while Jail Bond Records is intended for bond-related information. A person can have more than one charge or case, so review all available entries before assuming one bond amount controls release.
What information should I save from a Comal County booking result?
Save the person’s booked name, date of birth, booking or jail identifier, booking date, arresting agency, every listed charge, bond information, release information and any court or cause number shown. Those details make it easier to verify the court case, request jail records and use inmate services.
Why is a recent Comal County booking not showing online?
A person may still be processing, may have been released quickly, may be listed under a different spelling, may have received a citation instead of being booked, or may have been taken to another county or agency. Recheck the search, verify the arresting agency and call the Comal County Jail at 830-620-3450 when current custody is unclear.
Does a Comal County booking charge prove the final criminal charge?
No. A booking charge reflects an allegation associated with the arrest or intake process. The prosecutor may file a different charge, modify counts or decline to file a case. Check the appropriate Comal County court record for the filed charge and final disposition.
How do I check bond information for a Comal County inmate?
Use the Jail Bond Records option in the official Comal County Judicial Record Search and compare every charge or case. For current payment instructions or a bond exception, contact the Comal County Jail Bail Bond Office at 830-620-3450 extension 2019.
What payment does Comal County accept for a cash bond?
The Sheriff’s current bail information states that cash bonds and fines must be paid with a money order or cashier’s check for the exact amount. More than one money order or cashier’s check may be combined to reach the exact total. The county states that it does not currently accept wire transfers, internet payments or other payment forms for these cash bonds and fines.
Why can someone remain in Comal County Jail after a bond is posted?
Posting one bond does not necessarily clear every reason for custody. Another charge, warrant, bond condition, outside hold or unfinished release process may remain. Confirm every listed case and current release condition with the jail before making travel or pickup plans.
How do I request older Comal County jail or booking records?
Submit a written Jail Open Records Request to the Comal County Criminal and Jail Records Division. Requests may be submitted online, in person or by fax. The county states that requests may take up to 10 business days, the first 40 pages are free, and additional pages are generally 10 cents per page, with possible research and assembly charges for large requests.
How do I find the final court outcome after a Comal County booking?
Use the Comal County judicial search and follow the case into the correct court. Class A and B misdemeanor cases are handled through the County Courts at Law and County Clerk records, while felony records are maintained through the District Clerk. Read the case actions and obtain the actual disposition or judgment rather than treating the booking charge as the final result.