Find a Recent Comal County Booking Photo—and Check What Happened Next
If you are checking a recent arrest, start with Comal County’s own jail-record system, not a third-party mugshot gallery. Search the booking, confirm the person, and save the SO number, booking date, arresting agency and charge before the page changes or the person is released.
A booking photo answers only one question: who was processed into custody under that record. It does not tell you whether the charge was filed, dismissed or resulted in a conviction. This guide shows where to find the photo when available, what to do when it is missing, and how to follow the record into court.
Start with Comal County’s jail-record search.
830-620-3450 · 3000 IH 35 South.
Criminal / Jail Records: 830-620-3412.
Verify the filed criminal case after viewing a booking.
Do not search five websites when one route will answer the question
Open the Comal County jail search, use the person’s name and available date filters, then open the matching booking record. If a public booking image is available, it should be treated as part of that specific jail record.
Follow the search stepsCheck spelling, booking timing, release status and whether the person was jailed in Comal County at all. If the record still cannot be located, call the jail or Criminal / Jail Records Division.
Troubleshoot the searchIdentify the arresting agency. A New Braunfels Police report belongs with the city; an HCSO-created report belongs with the Sheriff. The jail is not automatically the owner of the offense narrative.
Find the correct agencySearch the judicial record. Class A/B misdemeanors route through the County Courts at Law; felony criminal records are maintained by the District Clerk.
Check the court outcomeHow to search Comal County mugshots and jail bookings
A booking photo is only one field in a much larger record
| Item | What it helps establish | What it does not establish | Next check |
|---|---|---|---|
| Booking photograph | The image connected with the displayed intake record, when publicly available. | Guilt, conviction or the final filed charge. | Match the image to the identifiers and court case. |
| SO number | The jail identifier used for the person in Comal County procedures. | One unique criminal case or one arrest date. | Use it when contacting jail staff or preparing personal mail. |
| Booking date | When the displayed jail intake occurred. | The exact time the alleged offense occurred. | Compare with the arresting agency’s report. |
| Release date | When that custody event ended, if displayed. | Dismissal or acquittal. | Search the criminal court disposition. |
| Arresting agency | Which agency made the arrest or initiated the booking. | That Comal County Jail owns the offense narrative. | Request the police report from that agency. |
| Booking charge | The allegation associated with intake. | That a prosecutor filed or proved the same offense. | Read the filed court case. |
| Bond | A release condition associated with a charge. | That paying one amount clears every hold or case. | Confirm every active matter with the jail. |
Do not identify someone from the mugshot alone
The missing photo may not mean the arrest never happened
Intake, identification, medical screening, magistrate processing and data entry can happen before a public result is ready.
Search the judicial record as well. A short jail stay can end before you check current custody.
Try the surname alone, alternate spelling, maiden name, hyphenated name, suffix or legal name.
Not every public booking entry should be assumed to contain an online photograph. Request the specific booking photo when you have a legitimate need for the official image.
An incident in or near Comal County does not guarantee a Comal County Jail booking. Confirm where custody actually occurred.
Juvenile, expunged, confidential or otherwise legally restricted information may not be publicly accessible.
Request the booking photo when it is not available online
Comal County sends jail open-record requests to the Criminal / Jail Records Division. The request must be in writing and can be submitted online, in person or by fax.
| Item | County-published information | What to know |
|---|---|---|
| Pages 1–40 | Free under the jail-record page’s listed page-copy schedule. | Ask whether a photo or electronic file is treated differently. |
| More than 40 pages | $0.10 per page. | Large requests can also involve research and assembly costs. |
| Payment | Money order or exact cash. | Wait for instructions or an estimate before sending payment. |
| Redactions | Confidential information can be blacked out. | Examples listed by the county include SSNs, driver’s-license numbers and dates of birth. |
3000 IH 35 South
New Braunfels, TX 78130
Phone: 830-620-3412
Fax: 830-608-0147
Office hours: 8:00 a.m.–5:00 p.m.
The mugshot, police report and court case can belong to three different offices
Check what happened after the booking photo was taken
Start with the Comal County Courts at Law / County Clerk.
Criminal Misdemeanors: 830-221-1240, option 3.
Use the District Clerk for filed felony criminal records.
District Clerk: 830-221-1250.
A jail booking can exist before a prosecution is filed. The Magistrate Court handles initial criminal-magistration functions.
Magistrate Court: 830-643-3844.
Misdemeanor court copies
| Service | Current published charge | Practical use |
|---|---|---|
| Electronic document up to 10 pages | $1 flat fee per document | Routine electronic misdemeanor case copy. |
| Additional electronic pages | $0.10 each under the Clerk’s published schedule | Longer electronic documents; confirm the final quote. |
| Paper copy | $1 per page | When a physical copy is required. |
| Certification | $5 per document, paper only | Official proof of the filing or disposition. |
| Postage | $3 | Mailed County Court at Law copies. |
199 Main Plaza, Suite 1013
New Braunfels, TX 78130
Records: 830-221-1240, option 1
Records request assistance: 830-221-1149
Fax: 830-608-2021
Office: Monday–Friday, 8:00 a.m.–5:00 p.m.
Lobby: 8:00 a.m.–4:30 p.m.
Closed noon–1:00 p.m.
Felony court copies
| Service | 2026 published fee |
|---|---|
| Civil or criminal records search | $5 |
| Paper copy | $1 per page |
| Digital / electronic copy | $0.10 per page, with a $1 minimum per document |
| Certified copy | Additional $5 each |
| Exemplified copy | Additional $5 each |
| Postage | Current actual USPS cost |
150 N. Seguin Avenue, Suite 3009
New Braunfels, TX 78130
Phone: 830-221-1250
Fax: 830-608-2006
Monday–Thursday: 8:00 a.m.–5:00 p.m.
Friday: 8:00 a.m.–4:00 p.m.
Closed noon–1:00 p.m.
Check every bond before arranging payment
3000 IH 35 South
New Braunfels, TX 78130
Phone: 830-620-3450, extension 2019
Fax: 830-608-0147
Published office hours: 5:00 a.m.–9:00 p.m.
Do not rely on an old visitation timetable
Comal County’s current visitation page routes both in-person and video appointments through IC Solutions. The county page does not publish a universal fixed daily schedule in its current text, so use the live appointment system for available times.
Use the IC Solutions website, the kiosk in the Bonding lobby, or call 888-506-8407.
Arrive 10 minutes before the scheduled visit to sign in.
Visitors must have a valid U.S. government-issued identification card.
For an in-person visit, a visitor must not have been incarcerated in Comal County Jail during the previous six months.
The personal-mail address is not the street address of the jail
Inmate’s First and Last Name; SO Number
P.O. Box 16120
Jonesboro, AR 72401
The return address must include the sender’s first and last name and complete address.
Inmate’s First and Last Name; SO Number
3000 IH 35 South
New Braunfels, TX 78130
Before mailing a photo or card
Add money without mailing it
A mugshot search cannot tell you whether a warrant is active today
An older booking photograph may remain associated with a past arrest. It should not be used as evidence that an active warrant currently exists.
The Sheriff’s Warrants / Civil Section enters, clears, updates and maintains warrants processed through the county.
Warrants: 830-620-3411
The most recent court action can provide context about whether a warrant was issued, served, recalled or followed by another setting.
If the mugshot belongs to someone still facing the charge
Comal County uses an appointed-counsel process rather than assuming every defendant has a public defender. The court decides indigence and appointment eligibility.
View appointed-attorney applicationThe District Clerk directs people seeking a lawyer referral to the State Bar of Texas Lawyer Referral Information Service.
Phone: 800-252-9690
Open State Bar referral serviceThe Sheriff’s Crime Victim Liaison provides case updates, safety planning, Crime Victims’ Compensation assistance and IVSS registration.
Victim Services: 830-643-3712
Open Victim ServicesFirst decide whether the problem is accuracy or public visibility
Save a copy of the disputed entry and contact the government office that created that part of the record. Bring the SO number, case number and controlling court document.
A dismissal should not be assumed to automatically erase an arrest record or booking photo. Obtain the final disposition before exploring Texas record-clearing options.
A private website is separate from the county database. Keep a certified disposition or applicable court order and follow the private publisher’s correction or removal process.
These are different Texas remedies with different eligibility and effects. Do not assume an order of nondisclosure operates like an expunction.
Comal County jail, records and court offices
New Braunfels, TX 78130
Phone:
830-620-3450
Fax: 830-627-8681
Published office hours: 8:00 a.m.–5:00 p.m.
New Braunfels, TX 78130
Phone:
830-620-3412
Fax: 830-608-0147
Hours: 8:00 a.m.–5:00 p.m.
New Braunfels, TX 78130
Phone:
830-620-3400
Fax: 830-608-2082
Published office hours: 8:00 a.m.–4:00 p.m.
New Braunfels, TX 78130
Phone:
830-620-3450,
ext. 2019
Fax: 830-608-0147
Hours: 5:00 a.m.–9:00 p.m.
New Braunfels, TX 78130
Phone:
830-221-1240
Misdemeanor criminal: option 3
Records: option 1
New Braunfels, TX 78130
Phone:
830-221-1250
Fax: 830-608-2006
New Braunfels, TX 78130
Phone:
830-643-3844
Monday–Friday: 8:00 a.m.–5:00 p.m.
Closed noon–1:00 p.m.
Phone: 830-620-3411
Use for Comal County Sheriff warrant questions rather than inferring warrant status from an old mugshot.
Non-emergency: 830-221-4100
Use the city’s Public Information Request when NBPD owns the arrest or offense report.
New Braunfels, TX 78130
Phone:
830-643-3712
Hours: 8:00 a.m.–5:00 p.m.
Map to Comal County Jail
Recent booking-photo questions answered
How do I search Comal County mugshots?
Use the official Comal County Judicial Record Search and open the jail records search. Search using the person’s name and the available booking or date filters. Open each possible result and verify the identity with the date of birth, SO number, booking date and arrest information before relying on a booking photo. If the direct search does not load, enter through the Comal County Online Services page and choose Record Search.
Does the official Comal County jail search show recent booking photos?
Booking records may include a booking photograph when one is publicly available through the county system, but a photo should not be assumed to appear for every record. Use the official jail record rather than a third-party mugshot page, and verify the SO number, booking date and identifying details connected with any image.
How do I find someone booked today in Comal County?
Start with the official Comal County jail record search and use the person’s surname plus other known identifying information. Narrow the results with the booking-date fields available in the portal. If a very recent arrest is not yet listed, call Comal County Jail at 830-620-3450 and have the full name and date of birth ready.
Why can’t I find a Comal County mugshot or booking record?
The person may still be processing, may have been released quickly, may be listed under a different spelling, may have been booked outside Comal County, or the public record may not include a photograph. Some information can also be restricted by law. Check the court record and contact the Criminal and Jail Records Division at 830-620-3412 when the record remains unclear.
What is an SO number in Comal County?
The SO number is an identifying number used by the Comal County jail system. It is especially useful when contacting jail staff or sending personal mail because the county’s current mail instructions require the inmate’s first and last name and SO number. Save the SO number whenever it appears in the official record.
Does a Comal County mugshot mean the person was convicted?
No. A mugshot or booking photograph documents part of the jail intake process. It does not prove guilt and does not show the final court outcome. Search the Comal County Judicial Record Search and check the appropriate County Court at Law or District Court case for the filed charge and disposition.
How do I request a Comal County booking photo that is not online?
Submit a written Jail Open Records Request to the Comal County Criminal and Jail Records Division and specifically identify the booking photograph or booking sheet you want. Include the person’s full name, SO number if known, booking date and other identifying information. Requests can be submitted online, in person or by fax, and release is subject to Texas public-record laws and any applicable exceptions.
How do I check what happened to a charge after a Comal County booking?
Use the Comal County Judicial Record Search after locating the jail record. Class A and Class B misdemeanor cases are handled through the County Courts at Law and County Clerk, while felony cases are maintained by the District Clerk. Match the name, date of birth, case number and filing information, then read the disposition for each charge.
How do I visit or send money to someone in Comal County Jail?
Schedule in-person or video visitation through IC Solutions, the kiosk in the Bonding lobby or 888-506-8407. Visitors must arrive 10 minutes early and bring valid U.S. government-issued identification. For inmate funds, Comal County currently directs deposits through Access Corrections and also provides a kiosk in the Bonding lobby.
Can a Comal County mugshot be removed after a dismissal or expunction?
A dismissal by itself should not be assumed to erase every booking record or photo. Texas expunction or other legal relief may affect eligible government records, while an order of nondisclosure has different effects. First obtain the final court disposition, identify which government or private system is displaying the image, and use current Texas court guidance or qualified legal advice before requesting removal.