Find the Right Comal County Booking Before You Call the Jail
Start with Comal County’s official public records system and choose Jail Records. If the person is there, save the identifying information, booking details and case information shown before you move on.
Need the bond instead? Comal County gives that a separate Jail Bond Records search. That distinction matters when you are trying to answer a simple question quickly: Is the person booked, what happens next, and what must be cleared before release?
Use the county’s official Odyssey search for the booking or custody record.
Roster stepsComal separates jail-record searching from jail-bond searching.
Bond searchThe first appearance is where probable cause, rights, bail and counsel are addressed.
First appearanceCheck the roster again before scheduling a visit, mailing anything or adding funds.
Visit, mail and moneySearch the inmate and booking list in the right place
Use the county-hosted public search rather than a commercial inmate-search site.
Open official Public AccessDo not choose Criminal Case Records when the immediate question is whether the person was booked or is associated with a jail record.
Start with the person’s booked name and narrow the search with booking or date information when the portal provides those fields.
Common names can produce the wrong person. Compare more than one identifier before treating the record as a match.
Record the booking or SO number, dates, arresting agency, charges, case information and release or bond information that the current result displays.
Select Jail Bond Records instead of assuming the first roster screen contains every release condition.
A booking record does not tell you whether a charge was later filed, dismissed or resolved.
Jail Records and Jail Bond Records answer different questions
“Was this person booked?”
Start here for the jail or booking record.
- Locate the correct person.
- Confirm the relevant booking event.
- Save the jail identifiers.
- Identify the arresting agency.
- Record the case or charge information displayed.
“What bond is attached?”
Use the separate bond search before arranging payment.
- Match the person and case.
- Check each separate bond record.
- Do not assume one bond clears all cases.
- Confirm the current amount with the jail.
- Ask about other holds before paying.
What a jail-roster entry can—and cannot—tell you
| Information | What it helps answer | What it does not prove | Next move |
|---|---|---|---|
| Booked name | Which identity is attached to the jail record. | That a same-name person is the one you know. | Match another identifier. |
| Booking / SO number | Which jail record or inmate account you are dealing with. | The final outcome of the criminal case. | Save it for jail, mail and records questions. |
| Booking date | When the custody event was recorded. | The exact time of the alleged offense. | Compare with the police report and court filing. |
| Arresting agency | Which law-enforcement office may hold the offense or arrest report. | The Sheriff’s Jail Records Division created the police narrative. | Request the report from the arresting agency. |
| Charge | What allegation is associated with the booking. | That prosecutors filed or proved that exact charge. | Search Criminal Case Records. |
| Bond | Whether a bond record is associated with a case. | That paying one amount will cause immediate release. | Check Jail Bond Records and call the Bond Office. |
| Release date / status | Whether the displayed custody event has ended. | Dismissal, acquittal or innocence. | Check the final court disposition. |
A new arrest may exist even when the roster returns nothing
3000 IH 35 South, New Braunfels, TX 78130
Phone: 830-620-3450
Published office hours: 8:00 a.m.–5:00 p.m.
Follow the Comal County arrest from intake to first appearance
3000 IH 35 South, New Braunfels, TX 78130
Phone: 830-643-3844
Monday–Friday: 8:00 a.m.–5:00 p.m.
Closed noon–1:00 p.m.
Do not obtain a cashier’s check until every active case is confirmed
Cash bond
A cash bond is posted with the court system to secure the defendant’s future appearance.
Current payment rule:- Cash bonds are taken in person at the jail.
- Payment must be a money order or cashier’s check.
- The amount must be exact.
- Multiple money orders or cashier’s checks may be combined.
- The county currently says it does not accept wire transfers or internet payments for cash bonds.
Surety bond
A licensed bail-bond company posts the bond under an agreement with the defendant or family.
- Comal County is a Bail Bond Board county.
- A company must be licensed to post bonds.
- The approved company list is available at the Sheriff’s Office.
- The county says the company lists are rotated weekly.
- Sheriff employees cannot choose or recommend a bondsman for you.
Before paying anything
3000 IH 35 South, New Braunfels, TX 78130
Phone: 830-620-3450, extension 2019
Fax: 830-608-0147
Published office hours: 5:00 a.m.–9:00 p.m.
Schedule the visit before driving to the jail
Recheck Jail Records before creating travel plans.
Go through IC Solutions, use the Bonding-lobby kiosk, or call 888-506-8407.
The county page does not publish a static weekly timetable, so use the live appointment choices rather than an old third-party schedule.
The Sheriff’s current instructions require visitors to arrive before the scheduled time to sign in.
Without the required identification, the visitor will not be allowed to sign in and visit.
For an in-person visit, the visitor must not have been incarcerated in Comal County Jail during the previous six months.
The personal-mail address is not the New Braunfels jail
Ordinary inmate mail
Comal County Jail, TXInmate’s First and Last Name; SO Number
P.O. Box 16120
Jonesboro, AR 72401
The sender’s return address must include a first and last name plus a complete address.
Packages and legal mail
Comal County JailInmate’s First and Last Name; SO Number
3000 IH 35 South
New Braunfels, TX 78130
Do not use this street address as a substitute for the county’s ordinary personal-mail route.
Common mail mistakes that can cause rejection
Add money through the current jail deposit route
Comal County currently directs inmate deposits through Access Corrections.
Customer service: 866-345-1884
Open Access CorrectionsThe jail also provides a deposit kiosk in the Bonding lobby.
Recheck that you have the correct inmate and identifier before completing a transaction.
Books and publications
Before funding an inmate telephone account
Follow the booking into the correct Comal County court system
Class A and B misdemeanors
Filed County Court at Law misdemeanor records are handled through the Comal County Clerk.
- Search by case number or defendant name.
- Check whether a case has actually been filed.
- Find the assigned judge and court date.
- Read the disposition.
- Check whether appointed counsel is listed.
Criminal Misdemeanors: 830-221-1240, option 3
Records: 830-221-1240, option 1
Felony / district-court records
The Comal County District Clerk maintains district-court records, including felony criminal matters.
150 N. Seguin Avenue, Suite 3009New Braunfels, TX 78130
Phone: 830-221-1250
Monday–Thursday: 8:00 a.m.–5:00 p.m.
Friday: 8:00 a.m.–4:00 p.m.
Closed noon–1:00 p.m.
Request older or more detailed records from the Jail Records Division
Currently listed as free.
The county currently lists additional pages at $0.10 per page.
Research and assembly charges may be added.
3000 IH 35 South, New Braunfels, TX 78130
Phone: 830-620-3412
Fax: 830-608-0147
Office hours: 8:00 a.m.–5:00 p.m.
Two unusual records rules worth knowing
The county states that medical documents must be picked up in person with proof of identification.
Comal County Jail Records provides public background checks to Comal County residents only, and those searches cover Comal County information rather than federal records, other counties, Justice of the Peace records or other municipalities’ Class C misdemeanors.
The Jail may hold the person without owning the arrest narrative
| You need | Start with | Why |
|---|---|---|
| Current booking or custody | Comal County Jail Records | The Sheriff’s jail system maintains custody records. |
| Bond record | Jail Bond Records + Bond Office | Bond data and actual payment verification are separate from the basic roster search. |
| Offense / arrest report | Arresting law-enforcement agency | The agency whose officer created the report normally holds the narrative. |
| Unfiled recent charge / first appearance | Magistrate Court | The filed County or District Clerk case may not exist yet. |
| Filed misdemeanor case | County Court at Law Clerk | The County Clerk maintains filed misdemeanor court records. |
| Felony case | District Clerk | District-court criminal records are maintained there. |
A jail roster search is not a complete warrant check
A person can have a warrant without currently being booked in the Comal County Jail. The Sheriff’s Warrants / Civil Division maintains warrant information and can help with verification questions.
Phone: 830-620-3411
Phone: 830-620-8477
Comal County uses appointed counsel rather than a county public-defender office
If the defendant cannot afford a lawyer
A defendant can request appointed counsel. The Magistrate Court states that it can facilitate or make an attorney appointment when appropriate.
- Ask about appointed counsel at first appearance.
- Use the county Application of Indigence / representation forms when directed.
- Check the filed court record later for the appointed attorney.
- Have the booking information and case number available.
If you want a private lawyer
Confirm the lawyer’s Texas licence status, ask about experience with the specific charge and Comal County courts, and obtain the fee arrangement in writing.
The county’s records resources list the State Bar of Texas Lawyer Referral Information Service: 800-252-9690.
Victim and survivor support
New Braunfels, TX 78130
Phone: 830-643-3712
Published hours: 8:00 a.m.–5:00 p.m.
New Braunfels, TX 78130
Phone: 830-221-1300
Victim-assistance staff can help with case information, rights and referrals.
A county jail search stops being useful after custody moves elsewhere
Use TDCJ when the person has entered Texas Department of Criminal Justice custody.
TDCJ inmate searchUse the Federal Bureau of Prisons locator for people who have entered federal BOP custody.
Federal inmate locatorUse Texas DPS when the question is broader than one Comal County booking.
Texas DPS searchSeparate a data error from an accurate record you want legally restricted
Correction
Use correction when a government or private record contains inaccurate information.
- Save the incorrect entry.
- Identify which agency created it.
- Obtain the controlling court or agency document.
- Ask the record owner to correct the specific field.
- Recheck connected databases afterward.
Expunction or nondisclosure
These are legal remedies for certain accurate Texas criminal records. Eligibility depends on the exact charge, court result, waiting periods and criminal history.
Obtain the final disposition before using an eligibility guide or filing a petition.
Comal County jail and court contact sheet
| Office | Use it for | Phone | Location / hours |
|---|---|---|---|
| Comal County Jail / Corrections | Custody, jail location and corrections questions | 830-620-3450 | 3000 IH 35 S; 8 a.m.–5 p.m. |
| Criminal / Jail Records | Jail records and open-record requests | 830-620-3412 | 3000 IH 35 S; 8 a.m.–5 p.m. |
| Bail Bond Office | Current bond and payment questions | 830-620-3450 ext. 2019 | 3000 IH 35 S; 5 a.m.–9 p.m. |
| Magistrate Court | First appearance, bail and appointed-counsel process | 830-643-3844 | 3000 IH 35 S; M–F 8–5, closed noon–1 |
| Warrants Division | Warrant verification questions | 830-620-3411 | Sheriff’s Office |
| County Clerk Criminal Misdemeanors | Filed County Court at Law misdemeanor cases | 830-221-1240 option 3 | 199 Main Plaza, Suite 1013 |
| District Clerk | Felony and district-court records | 830-221-1250 | 150 N Seguin Ave, Suite 3009 |
| Sheriff Victim Services | Victim rights, safety planning and notification help | 830-643-3712 | 3005 W San Antonio St; 8 a.m.–5 p.m. |
Map to Comal County Jail
Details that are easy to miss when you are in a hurry
Jail Records and Jail Bond Records are separate choices on the official county portal.
Ordinary inmate correspondence currently goes to the county’s Jonesboro, Arkansas mail address.
The county currently requires an exact money order or cashier’s check for a cash bond.
The daily docket is posted in the Bonding Department lobby and hearings generally begin at 9:30 a.m.
The jail can house other-county and federal inmates when space is available.
Verify the current inmate telephone service with the jail before creating a paid third-party account.
Comal County Jail roster questions answered
How do I search the Comal County Jail roster?
Open Comal County’s official Odyssey Public Access site and choose Jail Records. Use the available name, booking or date search fields to locate the person. Open the matching record and compare identifying details before relying on the booking. If you need bond information, return to the search home and choose Jail Bond Records.
Does Comal County have a separate jail bond search?
Yes. Comal County’s official Odyssey Public Access home separates Jail Records from Jail Bond Records. Use Jail Records to investigate the booking or custody record, and use Jail Bond Records when you specifically need the bond record connected to the inmate or case.
Why is a recent Comal County arrest not showing in the jail roster?
The person may still be processing, may have been released quickly, may be listed under another spelling, may have received a citation instead of a jail booking, or may have been booked somewhere else. Check the criminal court search and call Comal County Jail at 830-620-3450 when current custody remains unclear.
When does a newly arrested person see a magistrate in Comal County?
Comal County Magistrate Court handles the first appearance soon after arrest. The county states that the daily magistrate docket is posted in the Sheriff’s Bonding Department lobby and hearings generally begin at 9:30 a.m. daily and may continue through noon until completed.
How do I pay a cash bond at the Comal County Jail?
The current Comal County bonding page says cash bonds are accepted in person at the jail and must be paid by money order or cashier’s check for the exact amount. The county says it does not currently accept wire transfers, internet payments or other payment forms for cash bonds. Confirm every active case before obtaining payment.
How do I schedule a visit with a Comal County inmate?
Comal County schedules in-person and video visitation through IC Solutions, the kiosk in the Bonding lobby or by calling 888-506-8407. Visitors must arrive 10 minutes early and present valid U.S. government-issued identification. For an in-person visit, the visitor must not have been incarcerated in Comal County Jail during the previous six months.
What is the mailing address for a Comal County Jail inmate?
Ordinary inmate mail should be addressed to Comal County Jail, TX, followed by the inmate’s first and last name and SO Number, P.O. Box 16120, Jonesboro, AR 72401. Packages and legal mail use the jail’s physical address at 3000 IH 35 South, New Braunfels, TX 78130. Always check the current county mail page before sending anything.
How do I put money on a Comal County inmate account?
Comal County currently directs inmate deposits through Access Corrections. Funds may also be deposited through the kiosk in the Bonding lobby. Access Corrections customer service is 866-345-1884. Cash, checks and money orders sent through inmate mail are returned to the sender.
How do I request Comal County jail or booking records?
Submit a written Jail Open Records Request to the Comal County Criminal and Jail Records Division. The county accepts requests online, in person or by fax and says requests may take up to 10 business days. Pages 1 through 40 are currently free, with additional pages listed at 10 cents per page, while large requests may include research and assembly charges.
Does the Comal County jail roster show the final criminal case outcome?
No. A jail record answers booking and custody questions, not the final prosecution result. Use Comal County’s Criminal Case Records search for the filed court case. County Court at Law handles filed misdemeanor records, while the District Clerk maintains felony and other district-court records.