Comal County Jail Bookings | Recent Intake Records

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Comal County, Texas · New Braunfels jail intake, magistration, bond and recent custody records

A New Comal County Booking Moves Fast—Here’s Where to Look First

If someone was arrested in Comal County today or overnight, start with the county’s public Record Search, not with an old court docket. Find the jail or jailing record, verify the person carefully and save any inmate identifier, booking information, charge and bond details already posted.

The next important step is unusually local: Comal County Magistrate Court sits every day, including holidays. That first appearance is where probable cause, bail, release conditions and a request for appointed counsel can be addressed. A regular misdemeanor or felony court case may not exist yet.

Open Comal County Record Search Check Magistrate Court Recent arrest not showing?
Full booked name Date of birth Approximate arrest date SO number if known Arresting agency
HILL COUNTRY INTAKE BOARD RECENT BOOKING
DAILY MAGISTRATION
BOND + RIGHTS REVIEWED
BOOKING → MAGISTRATE → COURT
A booking is not a conviction. A recent jail intake record tells you that a person entered a detention process and may show allegations, custody or bond information. It does not prove guilt, and the charge entered during intake may change after prosecutor review.
First check County Record Search

Look for the jail or jailing record before assuming a court case has been filed.

After arrest Daily Magistrate Court

Probable cause, rights, bail and release conditions are handled here first.

Cash bond In person only

Exact money order or cashier’s check under the Sheriff’s current procedure.

Jail location 3000 IH 35 South

Do not confuse the jail with the Sheriff’s administrative office on W. San Antonio Street.

Use the right record at the right moment

What should you check first?

The arrest happened very recently

Open the county Record Search. Look for the jail/jailing area and verify the person before using any charge or bond information.

Follow the recent-booking workflow
The person is in jail and bond is the concern

Check the booking, then use the Magistrate Court and Bail Bonding information. Do not pay anyone who calls claiming to be the jail.

Check bond and release
You need the final legal outcome

Wait for or locate the filed misdemeanor or felony court case. A pre-file MAG number is not the same as the later court cause number.

Follow the case into court

Go straight to the Comal County task

Use the booking, magistration and bond sections first when the arrest is new.

Recent intake search

How to check Comal County jail bookings

Comal County links its public Record Search from both the county Online Services page and the Jail Open Records page. County court materials describe the same system as a search for criminal, civil, jail and bond records.
Open the official county Record Search Use the county-linked public database rather than a third-party mugshot or people-search site. Open Comal County Record Search
Choose the jail or jailing record area The public system contains several types of county records. For a fresh arrest, begin with the jail side rather than a civil or unrelated court search.
Search the person’s legal name carefully Use the spelling likely given during booking. Add other identifiers offered by the live portal when available.
Open every plausible result Common names are not enough. Compare the available identity and intake details before assuming you found the correct person.
Save the inmate identifier Comal County’s current mail instructions use an SO Number. Copy the identifier exactly because it can be useful for mail and jail questions.
Record the booking and arresting-agency details These help you distinguish the intake event from an older case and tell you which agency may hold the police report.
Write down each charge and bond entry Do not assume one displayed amount clears every allegation, warrant or condition.
Check whether the person has been magistrated For a new arrest, the Magistrate stage may explain why a regular court case or final bond information is not yet available.
Move to the Judicial Record Search after filing Use the later court record for hearings, court assignment and final disposition.
Important county disclaimer: Comal County itself states that its online Record Search is provided as a public service without a warranty of accuracy, reliability or completeness. Recheck important custody, bond or court information with the office responsible for that record.
Read the result correctly

What a recent intake record can—and cannot—answer

Use booking information as the beginning of the case trail
Information Why it matters Do not assume Next check
Booked name Shows the identity used for the jail intake. A same-name result belongs to the person you know. Match another identifier and the arrest timeline.
SO Number A jail identifier used in current Comal County inmate-mail instructions. It is a court cause number. Use it for jail-related questions and mail.
Booking date Places the person in a specific intake event. It is necessarily the exact offense time. Compare the arresting-agency report.
Arresting agency Helps identify who created the police or arrest report. The jail owns every report connected to the arrest. Request the narrative from that agency.
Booking charge Shows an allegation associated with intake. It is the final prosecutor-filed offense. Locate the filed court case.
Bond May show a release amount or condition after judicial action. Payment automatically means immediate release. Confirm all causes, warrants and conditions.
MAG number Identifies the pre-file Magistrate Court matter after magistration. It is the later County Court or District Court case number. Search for the regular case after prosecutor filing.
Release status Shows whether the custody event may have ended. Release means dismissal or acquittal. Follow the criminal court disposition.
Before sending money or posting an allegation: match at least two independent identifiers and make sure the booking date fits the event you are researching.
Very recent arrest

What to do when the new booking is not online

Still moving through intake

A person may be undergoing identification, medical screening or other intake procedures before the public record is easy to locate.

Name does not match your spelling

Try the booked surname, legal name, suffix or alternate spelling rather than repeatedly searching an informal name.

No regular court case yet

A fresh arrest may remain in the pre-file Magistrate stage. The absence of a County Court or District Court case does not mean the arrest did not occur.

Another county made the booking

An incident associated with Comal County does not guarantee the person physically entered Comal County Jail.

Released before you searched

Use the broader county record search and later court records rather than looking only for current custody.

Record access is restricted

Juvenile, expunged and otherwise confidential information may not appear in a public database.

Call script for a booking that is not showing
I am trying to confirm whether [full legal name], date of birth [date], was recently booked into Comal County Jail after an arrest on or about [date]. Can you tell me whether the person is currently in custody, still processing, released, or whether I should contact Criminal/Jail Records for the booking information?
Comal County Jail / Corrections: 830-620-3450
Criminal / Jail Records Division: 830-620-3412
A key Comal County step

What happens after intake: daily magistration

For families watching a brand-new booking, this is one of the most useful local procedures to understand. Comal County says its Magistrate Court is scheduled every day, including holidays.

Arrest and jail intake The person enters the county detention process and booking information begins to be created.
Probable-cause review The Judge Magistrate decides whether there is probable cause for the arrest and detention.
Charges and rights explained The defendant is advised of the accusation and legal rights.
Bail and release conditions considered The Magistrate may set bail, consider personal bond and issue release-condition orders.
Appointed counsel can be requested An indigent defendant is given an opportunity to request court-appointed counsel and complete the required sworn financial form.
A pre-file MAG number is created Every magistrated defendant receives a Magistrate case number for use while the case remains in the pre-file stage.
Prosecutor filing comes later A felony may move to District Court; a Class A or B misdemeanor may move to a County Court at Law after formal filing.
Daily docket: Comal County says the Magistrate Court docket is posted each day in the Sheriff’s Bonding Department lobby. It lists people scheduled for magistration and the alleged offenses. Hearings generally begin at 9:30 a.m. and may continue through the noon hour until completed.
Do not expect a guilty/not-guilty plea at this hearing. Comal County specifically states that the Magistrate does not receive a plea to the charged offense during magistration. Pleas occur later in the court where the prosecutor files the case.
Why the MAG number matters: before a felony indictment or misdemeanor complaint/information is filed, the case is considered “pre-file.” If a lawyer needs to file a motion or application with the Magistrate Court during this stage, Comal County instructs the filer to use the MAG number.
Read the official Magistrate Court procedure
Comal County Magistrate Court
3000 IH 35 South, New Braunfels, TX 78130
Phone: 830-643-3844
Administrative hours: Monday–Friday, 8:00 a.m.–5:00 p.m.; closed noon–1:00 p.m.
Magistrate hearings themselves are scheduled daily, including holidays.
Bond without guesswork

How Comal County cash and surety bonds work

Scam warning from the Sheriff: Comal County Jail says it will not call you asking for bond money or another payment. If someone calls claiming you must immediately send jail bond money, verify the booking and contact the jail yourself.
Cash bond

The county says cash bonds are taken in person at the jail.

Despite the name, the current procedure requires an exact-amount money order or cashier’s check.

Surety bond

You arrange this directly with a licensed bail-bond company.

Comal County is a Bail Bond Board county, and companies must be licensed to post bonds there.

Personal bond

The Magistrate may consider release without requiring the defendant to post the full monetary amount, subject to the court’s decision and conditions.

Before paying anything

Verify the exact person and booking
Check every pending charge
Confirm the current bond on each matter
Ask whether another warrant or hold prevents release
Confirm whether magistration has occurred
Use only the approved payment method
Exact payment rule: all cash bonds and fines must currently be paid by money order or cashier’s check for the exact amount. More than one may be combined. The Sheriff’s page states that wire transfers, internet payments and other payment methods are not accepted for these cash bonds.
Read current Bail Bonding Information Check the Bail Bond Board
Bail Bond Office
3000 IH 35 South, New Braunfels, TX 78130
Phone: 830-620-3450, ext. 2019
Office hours: 5:00 a.m.–9:00 p.m.
Know which building you need

Comal County Jail is on IH 35 South—not at the Sheriff’s old jail address

Current Comal County Jail
3000 IH 35 South
New Braunfels, TX 78130

Phone: 830-620-3450

The current jail opened in August 2020.

Sheriff administrative office
3005 W. San Antonio Street
New Braunfels, TX 78130

Phone: 830-620-3400

This is not the address to use for ordinary inmate personal mail or jail visitation.

The current jail has 582 housing beds and was built with infrastructure for future expansion. Comal County also says it may house inmates for other counties or federal agencies when space is available.
The county’s published Corrections office hours are 8:00 a.m.–5:00 p.m. That does not mean the detention facility itself stops operating after 5:00 p.m.
Before driving to the jail

Schedule Comal County visitation through IC Solutions

Confirm the person is still in Comal County custody Do not schedule against an old booking or a person who has already released or transferred.
Open the official county visitation page It links visitors to the current IC Solutions process. Open Comal County visitation instructions
Schedule online, at the Bonding lobby kiosk or by phone Assistance is available at 888-506-8407.
Select an available visit time in the live system The current county page does not publish one permanent universal timetable, so use the provider’s available slots rather than relying on an old schedule copied elsewhere.
Arrive 10 minutes early Comal County requires visitors to sign in before the scheduled time.
Bring valid U.S. government-issued identification The county states that this is required to sign in and visit.
Six-month restriction: Comal County states that a person who has been incarcerated in the Comal County Jail during the previous six months is not eligible for an in-person visit.
Both in-person and video visitation are scheduled through the same county-listed IC Solutions process.
A detail easy to get wrong

Personal inmate mail goes to Arkansas—not to the physical jail

Comal County currently publishes a separate processing address for ordinary personal correspondence. Use the inmate’s booked name and SO Number exactly.

Personal correspondence

Comal County Jail, TX
[Inmate’s First and Last Name]; [SO Number]
P.O. Box 16120
Jonesboro, AR 72401

Packages and legal mail

Comal County Jail
[Inmate’s First and Last Name]; [SO Number]
3000 IH 35 South
New Braunfels, TX 78130
Return address is required. The sender’s first and last name and complete return address must be present. Comal County says correspondence without an identifiable sender will be returned.

Common mail problems to avoid

Do not mail cash
Do not mail checks
Do not mail money orders
Use the current SO Number
Include complete sender information
Check current prohibited-item rules before enclosing photos or cards

Books and publications

Publications must come directly from a publisher or established bookstore and use paperback/perfect binding. The county specifically says Amazon books are acceptable when sold by Amazon, not a third-party marketplace seller, and should arrive through USPS, UPS or FedEx rather than Amazon Same-Day contract delivery.
Verify the live inmate-mail rules
Inmate trust account

Add money through Access Corrections or the jail kiosk

Online / provider deposit

Comal County currently directs inmate deposits through Access Corrections.

Customer service: 866-345-1884

Open Access Corrections
In-person kiosk

The county also provides a deposit kiosk in the Bonding lobby.

Confirm the inmate information before completing the transaction.

Do not put money inside ordinary inmate mail. Comal County states that cash, checks and money orders received through inmate mail are returned to the sender.
After the booking

Follow the case from MAG number to the correct court

This is where many recent-booking searches become confusing: the person can already have been arrested and magistrated while the prosecutor-filed court case is not yet available.

Pre-file Magistrate stage The person receives a MAG number after magistration. Use the Magistrate Court for questions tied to this pre-file stage.
Class A or B misdemeanor filing After the District Attorney files the complaint/information, a County Court at Law case number and court assignment are created.
Felony filing Felony records proceed through the District Courts and are maintained by the Comal County District Clerk.
Disposition Use the filed court record—not the original booking allegation—to determine how the criminal case ended.
Search Judicial Records Misdemeanor court information Felony / District Clerk records
County Court at Law / misdemeanor records
199 Main Plaza, Suite 1013
New Braunfels, TX 78130

Criminal Clerk: 830-221-1240, option 3

Records: 830-221-1240, option 1

Office: Monday–Friday, 8:00 a.m.–5:00 p.m.; lobby closes 4:30 p.m.; closed noon–1:00 p.m.

District Clerk / felony records
150 N. Seguin Avenue, Suite 3009
New Braunfels, TX 78130

Phone: 830-221-1250

Monday–Thursday 8:00 a.m.–5:00 p.m.; Friday 8:00 a.m.–4:00 p.m.; closed noon–1:00 p.m.

County Court at Law copy costs

Current fees published by the County Court at Law Clerk
Copy Published charge Useful for
Electronic document, 10 pages or fewer $1 flat fee Basic non-certified electronic court record.
Electronic pages beyond the initial threshold 10¢ each additional page Longer electronic records.
Regular paper copy $1 per page Paper disposition or filing.
Certification $5 per document When official certified proof is required; paper only.
Credit-card payment 2.85% convenience fee When paying the clerk by card.
The online Comal County Judicial Record Search provides case summary information and case actions. The County Court at Law Clerk states that document images are not available through that county search, so request the actual document when you need the complaint, order, judgment or certified disposition.

Downtown parking for court-record visits

Comal County’s current courthouse guidance says the parking garage is not general public parking. Free public parking is available at the corner of Seguin and Bridge Streets. Paid parking exists in parts of downtown New Braunfels, so check signs before leaving the vehicle.
Older booking or jail documents

Request records from the Criminal / Jail Records Division

Written jail-record requests are handled by the Comal County Criminal Records / Jail Division. Current county instructions allow online, in-person or fax submission.
Search the public database first Do not file a records request merely to obtain information already available through the county Record Search.
Identify the exact booking or document Provide the person’s name, approximate incarceration date and any SO number, report number or case information you already have.
Describe the document rather than asking a question Texas public-information procedures require production of existing records; staff are not required to perform research or create an explanation for you.
Submit the written request Use the county’s online Jail Open Records form, submit it in person or send it by fax.
Allow for the county’s stated processing window Comal County says requests are handled in date order and may take up to 10 business days.
Watch for redactions or agency routing Confidential fields can be removed, and records belonging to another police or court agency may be redirected to that document holder.
Published Comal County Jail Records request costs
Request size Published charge Note
Pages 1–40 Free Under the current Jail Open Records instructions.
More than 40 pages 10¢ per page Confirm the estimate before payment.
Large request Calculated Research and assembly charges may be included.
Medical documents must be picked up in person with proof of identification.
Local background-check limitation: Jail Records provides public background checks only for Comal County residents and searches Comal County information only. It does not include federal records, other counties, Justice of the Peace records or other municipalities’ Class C misdemeanors.
Copy-ready jail records request
I request the releasable Comal County jail and booking records for [full legal name] concerning incarceration on or about [date]. Known identifiers are SO Number [number], arresting agency [agency], report number [number] and court/MAG number [number], if applicable. I am requesting [identify the exact booking sheet, bond record, jail record or other document]. Please notify me of any estimated charge before processing if a fee will apply.
Open Jail Open Records Request
Criminal / Jail Records Division
3000 IH 35 South, New Braunfels, TX 78130
Phone: 830-620-3412
Fax: 830-608-0147
Office hours: 8:00 a.m.–5:00 p.m.
The jail may not own the police report

Use the arresting agency for the incident narrative

Comal County’s own Public Information page tells people seeking police, arrest, accident, jailing or 911 records to identify the law-enforcement agency that made the arrest or took the report.

Comal County Sheriff arrest

Use the Sheriff / Criminal Records route for a CCSO-created incident or arrest record.

New Braunfels city arrest

A New Braunfels Police Department narrative is generally held by the city police department rather than becoming a Sheriff-created report merely because the person entered county jail.

Other local or state agency

Schertz, Cibolo, Garden Ridge, Fair Oaks, DPS and other agencies may be the proper holder depending on who made the arrest.

The Jail Records page specifically warns that some records may belong to New Braunfels Police, Schertz Police, Cibolo Police, DPS, local Justice Courts, Garden Ridge Police, Fair Oaks Police or their associated courts. Jail Records may direct you to the actual document holder.
Use the county record-routing guide
Comal County does not require you to find a “public defender” office

Request court-appointed counsel during the Magistrate process

Comal County’s Magistrate procedure gives an indigent defendant an opportunity to request court-appointed counsel. The defendant completes a sworn Affidavit of Indigent Status, and the court determines whether appointment is appropriate.

Misdemeanor

The request is transmitted to a County Court-at-Law Judge when the matter is a misdemeanor.

Felony

The request is transmitted to a District Judge in a felony case.

Comal County states that when an indigent defendant is entitled to counsel and requests appointment, counsel should be appointed as soon as possible and no later than the end of the third working day after the Magistrate receives the request.
A family member cannot privately choose the appointed lawyer for the defendant. If hiring private counsel instead, verify the lawyer’s Texas licence and obtain a written fee agreement.
State Bar of Texas Lawyer Referral Information Service: 800-252-9690
For victims and survivors

Comal County Victim Services can explain the next steps

The Sheriff’s Crime Victim Liaison works with victims and survivors from the initial report through referral of the case to the Criminal District Attorney. Assistance can include information about rights, the criminal-justice process, referrals and protective-order resources.

Comal County Sheriff Victim Services
3005 W. San Antonio Street
New Braunfels, TX 78130

Phone: 830-643-3712

Office hours: 8:00 a.m.–5:00 p.m.

Open Victim Services
After county custody

When the Comal County search is no longer the right database

Texas state-prison custody

If the person has moved into Texas Department of Criminal Justice custody, use the TDCJ inmate-information search rather than repeatedly checking a county booking page.

Open TDCJ Inmate Information
Broader Texas criminal history

If the question is about a person’s statewide Texas public criminal history rather than this intake event, use the Texas DPS criminal-history search and verify possible name matches carefully.

Open Texas DPS Criminal History Search
Numbers worth saving

Comal County jail, bond, court and records contacts

Comal County Jail / Corrections
3000 IH 35 South
New Braunfels, TX 78130

830-620-3450

Criminal / Jail Records Division
3000 IH 35 South
New Braunfels, TX 78130

830-620-3412

Magistrate Court
3000 IH 35 South
New Braunfels, TX 78130

830-643-3844

Bail Bond Office
3000 IH 35 South
New Braunfels, TX 78130

830-620-3450, ext. 2019

County Court at Law Criminal Clerk
199 Main Plaza, Suite 1013
New Braunfels, TX 78130

830-221-1240, option 3

District Clerk
150 N. Seguin Avenue, Suite 3009
New Braunfels, TX 78130

830-221-1250

Criminal District Attorney

830-221-1300

Prosecutor office for criminal cases after referral and filing.

Sheriff Victim Services

830-643-3712

Victim rights, referrals and protective-order assistance.

Map to Comal County Jail

Map to County Court at Law / Main Plaza

Official county pages reviewed for this article did not publish a dedicated visitor-parking plan for the jail. If parking, accessibility or drop-off arrangements matter for a jail visit, call 830-620-3450 before driving over rather than relying on an unofficial parking description.
Local shortcuts that actually help

Five Comal County details worth remembering

1. A fresh case may exist only as a MAG matter

Do not assume the arrest is missing because the regular criminal court search has no filed case yet.

2. Magistration happens daily

The county schedules it every day, including holidays, and generally begins hearings at 9:30 a.m.

3. Cash bond is not an online payment

The current Sheriff procedure requires in-person exact-amount money order or cashier’s check.

4. Personal mail goes to Jonesboro

Do not address an ordinary personal letter to 3000 IH 35 South.

5. The report may belong to another police agency

The jail booking and the arresting agency’s incident report are separate records.

6. The court parking garage is not general public parking

For downtown court visits, the county identifies free public parking at Seguin and Bridge Streets.

10 practical booking questions

Comal County jail booking questions answered

How do I find recent Comal County jail bookings?

Use Comal County’s official Record Search and open the jail or jailing records area. Start with the person’s correct legal name and compare any available identifiers, booking information, charges, bond information and custody status. For a very recent arrest that is not yet easy to locate online, call Comal County Jail at 830-620-3450 or Criminal/Jail Records at 830-620-3412.

How long does it take for a new Comal County booking to appear online?

Comal County does not publish a guaranteed online-posting time for every new booking. A person may still be going through intake, identification, medical screening or magistration. If an arrest happened recently and no record appears, verify the spelling, search again later and call the jail at 830-620-3450 when current custody must be confirmed.

What happens at Comal County magistration after an arrest?

The magistrate reviews probable cause, advises the defendant of the charge and legal rights, considers bail or personal bond, sets release conditions and handles a request for court-appointed counsel when appropriate. Comal County schedules Magistrate Court every day, including holidays, and hearings generally begin at 9:30 a.m. A plea to the criminal charge is not taken at magistration.

What is a MAG number in Comal County?

A MAG number is the pre-file Magistrate Court case number assigned to a defendant who has been magistrated before a prosecutor files the formal misdemeanor or felony case. Comal County instructs parties to use that MAG number for motions, pleadings or applications submitted to the Magistrate Court during the pre-file stage.

How do I post a cash bond at Comal County Jail?

Comal County states that cash bonds are accepted in person at the jail. Cash bonds and fines must be paid with a money order or cashier’s check for the exact amount. More than one money order or cashier’s check may be combined. The Sheriff’s current bonding page states that wire transfers, internet bond payments and other payment methods are not accepted for these cash bonds.

How do I schedule a visit at Comal County Jail?

Schedule in-person or video visitation through IC Solutions, the kiosk in the Bonding lobby or by calling 888-506-8407. Visitors must arrive 10 minutes before the scheduled time and present valid U.S. government-issued identification. For an in-person visit, the visitor must not have been incarcerated in Comal County Jail during the previous six months.

What is the mailing address for a Comal County inmate?

Personal inmate mail is addressed to Comal County Jail, TX, followed by the inmate’s first and last name and SO Number, P.O. Box 16120, Jonesboro, AR 72401. Packages and legal mail use the physical jail address at 3000 IH 35 South, New Braunfels, TX 78130. Always verify the current county mail instructions before sending anything.

How do I put money on a Comal County inmate account?

Comal County currently directs inmate deposits through Access Corrections. Deposits can also be made at the kiosk in the Bonding lobby. Access Corrections customer service is 866-345-1884. Do not mail cash, checks or money orders to the inmate because the jail states that mailed funds will be returned to the sender.

Where do I find the court case after a Comal County booking?

Use the Comal County Judicial Record Search after the case is filed. Class A and Class B misdemeanor cases are handled through the County Courts at Law and County Clerk, while felony records are maintained through the District Clerk and District Courts. A new arrest may remain in the pre-file Magistrate stage before a regular court case number appears.

How do I request an older Comal County jail record?

Submit a written request to the Comal County Criminal/Jail Records Division. Requests may be submitted online, in person or by fax. The county states that requests may take up to 10 business days. Pages 1 through 40 are free, additional pages are 10 cents per page, and large requests may include research and assembly charges.

Official sources reviewed

Where the local procedures on this page came from

Jail and inmate services
Booking and records
Courts
Accuracy, identity and legal-use notice

Texas-arrest.org is an independent informational resource. It is not Comal County, the Comal County Sheriff’s Office, Comal County Jail, Magistrate Court, County Clerk, District Clerk, Criminal District Attorney, Texas DPS or TDCJ.

Jail status, charges, bond conditions, visitation, provider instructions, court assignments, addresses, fees and office hours can change. Confirm time-sensitive information with the current official source before travelling, paying money or making a legal decision.

An arrest or booking is an allegation-stage record and does not establish guilt. Use the later court disposition when the question is how a charge was actually resolved.

Last official-source review: August 24, 2026. No fixed booking-posting time, jail visitor-parking layout or title-specific YouTube video metadata was published here without verification.

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