Comal County Sheriff Inmate Search | Jail Custody

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Comal County, Texas · Current inmates, jail custody, SO numbers, bonds and release

Find the Inmate First—Then Check What Is Keeping Them in Custody

If someone was arrested in Comal County, start with the county’s official judicial and jail-record search. Find the correct person, then save the SO number, booking date, charge, court and bond information before calling the jail or paying anyone.

This page is built for the questions that usually come next: Is the person still there? Can they bond out? How do you visit them? Where should mail go? Which deposit service is legitimate? And which court has the criminal case?

Open official Record Search Check current jail information Not finding the person?
Full legal name Date of birth Approximate arrest date SO number if known Booking/cause number if known
COMAL CUSTODY CURRENT STATUS CHECK
SO NUMBER + BOOKING
CUSTODY STATUS
IDENTITY MATCH
CHARGES FOUND
BOND CHECKED
RELEASE PENDING?
SO #
CURRENT CUSTODY ROUTE FOUND
Booking does not mean conviction. Jail information reflects custody and allegations recorded at that stage. Charges can be changed, rejected, dismissed or resolved differently after prosecutor and court review.
Current jail

3000 IH 35 South, New Braunfels, TX 78130.

Jail phone

830-620-3450

Useful identifier

Save the inmate’s SO number.

Jail records

830-620-3412

Current facility

582 housing beds; opened in August 2020.

Start with the immediate problem

What are you trying to do?

ARRESTED RECENTLY Find the jail record

Search the county record system, verify identity and save the SO number and booking details.

Follow the inmate-search steps
STILL IN CUSTODY? Confirm status before driving

Check the newest record, then call the jail if the release or custody status is unclear.

Understand custody status
NEEDS BOND Check every charge first

One bond amount does not guarantee release if another charge, warrant or condition remains.

Read the Comal bonding process
FAMILY SUPPORT Visit, mail or add funds

Use IC Solutions for visitation and Access Corrections for inmate funds.

Go to family-support steps

Go directly to the jail task

Use the first five sections if someone was arrested recently. Court and records help appears later.

Jail-record decoder

Understand what the inmate result is telling you

Do not treat one jail field as the complete legal answer
Field What it helps identify What it does not prove Best next action
SO number The Sheriff’s identifier associated with the inmate. That every prior booking is the same event. Use it for jail services and identity checks.
Booking number A particular intake or booking event. That all booking allegations became filed cases. Save it before calling Jail Records.
Booking date When the displayed jail intake began. The exact offense time. Compare it with the arresting-agency report.
Facility Where the system currently places the inmate. The person will remain there. Recheck before visiting.
Charge An allegation associated with the jail or warrant record. Guilt or final prosecution. Search the corresponding court case.
Issuing authority The court or authority connected to the charge or warrant. That another charge belongs to the same court. Route each case separately.
Bond/type The listed release condition for that charge. That posting it releases the person from every hold. Verify all charges with the Bonding Office.
Disposition A status attached to a particular jail or charge entry. The final result of every criminal count. Check the Judicial Record Search.
Release date When that custody event ended if release has posted. Dismissal or acquittal. Find the court outcome.
Identity rule: Match more than the name. Date of birth plus SO number, booking number or booking date is much safer before sending money, scheduling a visit or publishing information about someone.
Current custody

How to tell whether the person is still in Comal County Jail

1. Read the newest jail entry

Look for a current facility, release date and charge status.

2. Check every charge

One charge can be bondable while another charge or warrant continues the detention.

3. Call when timing matters

Use 830-620-3450 when the online status and the expected release do not match.

Release is a process, not a button. A bond may be accepted before the inmate physically leaves. Staff still have to confirm all cases, holds and release paperwork.
Copy-ready custody call
I am trying to confirm the current custody status of [full booked name], date of birth [date], SO number [number if known]. Can you confirm whether the person is still in custody, still processing, pending release, transferred or already released?
No-result troubleshooting

If the inmate search shows nothing

Booking is still underway Arrest, identification, medical screening and magistration may happen before the public record is complete.
The name was entered differently Try a middle name, suffix, hyphenated name, former name or alternate spelling.
The person was released quickly Search the broader judicial-record system for the case even when current custody is gone.
The booking happened in another county An arrest near a county line does not guarantee Comal County is the booking jurisdiction.
The person received a citation Some lower-level matters can proceed in court without a long jail stay.
The record is restricted Juvenile, sealed, expunged and confidential information may not be available publicly.
Comal County Jail: 830-620-3450
Criminal / Jail Records Division: 830-620-3412
Sheriff: 830-620-3400
Comal County Jail

The inmate facility is not the Sheriff administration building

Comal County Jail / Corrections

3000 IH 35 South
New Braunfels, TX 78130

Phone: 830-620-3450

Fax: 830-627-8681

Published office hours: 8:00 a.m.–5:00 p.m.

The current jail opened in August 2020 with 582 housing beds and infrastructure designed for future expansion.

Sheriff’s Administration

3005 W. San Antonio Street
New Braunfels, TX 78130

Phone: 830-620-3400

Fax: 830-608-2082

Published office hours: 8:00 a.m.–4:00 p.m.

Do not drive to the administration address when your task is jail visitation, bonding, inmate property or jail records.

Current jail leadership: Comal County’s directory lists Sheriff Mark Reynolds and Jail Administrator Major Adrian Delgado.
Cash, surety and personal bonds

Verify the exact bond before paying anyone

Scam warning from the Sheriff: Comal County Jail states that it will not call you asking for bond money or another payment.

Cash bond

The defendant or another payer deposits the court-ordered amount as security for court appearance.

Comal County currently accepts cash-bond payments in person at the jail.

Surety bond

A licensed bonding company posts the bond after reaching an agreement with the defendant or family.

Comal County is a Bail Bond Board county, so companies must be licensed to post bonds there.

Personal bond

No full cash amount is posted up front, but the defendant agrees to the court’s conditions and future appearances.

The Magistrate may consider whether personal bond is appropriate.

Hold or bond exception

A second cause, warrant or separate court order can keep the person in custody even after one bond is satisfied.

Confirm all active matters first.

Current Comal County cash-bond payment rule

The Sheriff’s published instructions state that cash bonds and fines must be paid by money order or cashier’s check for the exact amount. More than one money order or cashier’s check may be combined. The jail currently says it does not accept wire transfers, internet payments or another payment method for these cash bonds and fines.
Verify the inmate Match name, date of birth and SO number.
Write down every charge Do not ask only about the first line in the jail result.
Confirm every bond amount and type Ask whether any charge has no bond, a personal bond or another court condition.
Ask whether another hold exists A second jurisdiction or warrant can block release.
Use an approved bonding company if choosing surety Sheriff employees cannot select or recommend a bondsman for you.
Get written receipts Keep the SO number, cause number, amount, company name, premium and collateral terms.
Bail Bond Office
3000 IH 35 South, New Braunfels, TX 78130
Phone: 830-620-3450, ext. 2019
Published office hours: 5:00 a.m.–9:00 p.m.
Read official bonding instructions Open the Bail Bond Board
What happens after booking

The Magistrate Court handles the first major custody decisions

Probable cause is reviewed The magistrate determines whether legal grounds exist for continued detention.
The defendant is told the charges and rights This is not the final trial or final disposition.
Bail is considered The magistrate may set bail, consider personal bond and enter conditions of release.
Appointed counsel can be requested An indigent defendant can complete the county’s affidavit and application for court-appointed counsel.
The criminal case moves to the proper court Misdemeanor and felony cases follow different clerk and court routes after filing.
Comal County states that when an eligible indigent defendant requests appointed counsel, an appointment should be made as soon as possible and no later than the end of the third working day after the request is received.
Read the Comal County Magistrate process
In-person and video visitation

Schedule the visit before going to the jail

Comal County schedules in-person and video visits through IC Solutions, through the kiosk in the Bonding Lobby or by telephone assistance at 888-506-8407.
Confirm the inmate is still in custody Recheck the jail record immediately before scheduling.
Save the SO number Keep the identifier available while creating or using the visitation account.
Schedule through IC Solutions The jail also provides a scheduling kiosk in the Bonding Lobby.
Bring valid government-issued identification The county requires a valid U.S. government-issued ID for sign-in.
Arrive at least 10 minutes early Late arrival can interfere with the scheduled session.
Check the six-month incarceration rule A person who has been incarcerated in Comal County Jail during the previous six months is not eligible for an in-person visit under the current rule.
Check current visitation instructions
Personal, legal and package mail

Do not send ordinary inmate mail to the jail street address

Ordinary inmate mail

Comal County Jail, TX
Inmate First and Last Name; SO Number
P.O. Box 16120
Jonesboro, AR 72401

Include the sender’s first and last name and complete return address.

Packages and legal mail

Comal County Jail
Inmate First and Last Name; SO Number
3000 IH 35 South
New Braunfels, TX 78130

Mail most likely to be rejected

Missing sender name or full return address
Missing inmate SO number
Cash, checks or money orders
Stamps, blank envelopes or blank paper
Glitter, perfume, lipstick or adhesive
Musical or pop-up cards
Polaroid or oversized photographs
Hard plastic, laminated or metal objects
Photos may not be larger than 4 × 6 inches. The county also prohibits Polaroids, collages and images with added text, emojis or graphics.

Books, newspapers and magazines

Publications must come directly from a publisher or established bookstore. Paperback books must use perfect binding, and the inmate’s identifying number must appear on the shipping label. Amazon books are permitted when sold by Amazon and delivered by USPS, UPS or FedEx; third-party sellers and Amazon same-day contract-carrier delivery are not accepted.
Check current inmate-mail rules
Inmate funds and commissary

Use Access Corrections—not a mailed payment

Online

Use Access Corrections after verifying the inmate’s name and identifying number.

Telephone help

Access Corrections customer service: 866-345-1884.

Jail kiosk

Comal County provides a deposit kiosk in the Bonding Lobby.

Do not mail inmate funds. Comal County states that cash, checks and money orders received through inmate mail will be returned to the sender.
Verify current deposit instructions Open Access Corrections
Jail open records

Need a booking file, jail record or local background check?

Comal County sends written jail-record requests to the Criminal / Jail Records Division. The county accepts requests online, in person or by fax.
Identify the exact record Ask for the booking record, jail record, custody record or identified document rather than “everything.”
Include identifying details Use the full booked name, SO number, booking number and approximate dates.
Use the online jail-record form Open the official online request form
Expect confidential information to be redacted Social Security numbers, driver-license numbers, birth dates and other protected information may be withheld.
Let the county redirect another agency’s records A New Braunfels, Bulverde, Garden Ridge, DPS or another agency document may need to be requested from its actual record holder.
Current jail-record request information published by Comal County
Item Published information
Submission Online, in person or by fax; requests must be in writing.
Processing Requests are handled in date order and may take up to 10 business days.
Pages 1–40 Free under the current published jail-record instructions.
More than 40 pages 10 cents per page under the current published instructions.
Large request Research and assembly costs may be calculated.
Medical documents Must be picked up in person with proof of identification.
The jail’s public background-check service is limited to Comal County residents and Comal County information. It does not include federal records, records from another county, Justice of the Peace cases or municipal Class C misdemeanors.
Criminal / Jail Records Division
3000 IH 35 South, New Braunfels, TX 78130
Phone: 830-620-3412
Fax: 830-608-0147
Published office hours: 8:00 a.m.–5:00 p.m.
Copy-ready jail-record request
I request the releasable jail and booking records for [full booked name], SO number [number], booking number [number if known], for the custody period beginning approximately [date]. Please include the booking record, charge and bond information, release record and any specifically identified jail document that is publicly releasable. Please advise me of any cost before processing if charges will exceed $[amount].
After the inmate search

Find the filed criminal case and final disposition

Best workflow: copy the cause number or charge from the inmate result, open the Comal County Judicial Record Search, then match the defendant and dates before reading the court docket.

Class A and B misdemeanors

Filed County Court at Law criminal cases are handled through the County Court at Law Clerk’s Office.

199 Main Plaza, Suite 1013
New Braunfels, TX 78130

Criminal misdemeanors: 830-221-1240, option 3

Records: 830-221-1240, option 1

Felony cases

Felony District Court records are maintained by the Comal County District Clerk.

150 N. Seguin Avenue, Suite 3009
New Braunfels, TX 78130

Phone: 830-221-1250

Open the county Record Search Open Comal County Record Search
Search the exact cause number when possible This is safer than a broad name-only search.
Compare the defendant and dates Make sure the court case follows the same booking event.
Read the newest entries Court dates, bond orders and charge status can change.
Find the disposition for every count Do not assume that release from jail means the case was dismissed.

District Clerk copy costs

Current District Clerk fee schedule published by Comal County
Service Published fee
Civil or criminal records search $5
Paper copy $1 per page
Digital/electronic copy $0.10 per page; $1 minimum per document
Certified copy Additional $5 per document
The District Clerk can email regular copies. Certified copies cannot simply be emailed; the office states they must be picked up or mailed, with an additional mailing charge.
Court-appointed counsel

If the inmate cannot afford a private lawyer

Comal County does not route every jailed defendant through one county public-defender office. The county uses an indigent-defense appointment process through the Magistrate, County Courts at Law and District Courts.

Ask for appointed counsel during magistration The defendant can complete an Affidavit of Indigent Status and request an appointed attorney.
Misdemeanor appointments The Magistrate or County Court at Law can appoint eligible counsel in misdemeanor matters.
Felony appointments Felony requests are transmitted to the District Court unless the Magistrate has been assigned appointment authority.
Check the court record Once an attorney has been appointed, the lawyer’s information may appear in the criminal case.
Comal County’s indigency standard states that a judge should presume indigence when the defendant’s income is below 125% of the federal poverty guidelines, while also considering income, assets and financial obligations.
State Bar of Texas Lawyer Referral Information Service: 800-252-9690
Victim and family support

Crime victims can request case and custody information too

Comal County Victim Assistance

The Criminal District Attorney’s programme assists victims with court-process information, notifications, restitution information, compensation resources and referrals.

199 Main Plaza, Suite 2007
New Braunfels, TX 78130

District Attorney: 830-221-1300

Texas VINE

Victims and families can use VINE for qualifying custody notifications.

Phone: 1-877-TX4-VINE

Save these numbers

Comal County jail and criminal-record contacts

Comal County Jail / Corrections
3000 IH 35 South
New Braunfels, TX 78130

830-620-3450

Criminal / Jail Records
3000 IH 35 South
New Braunfels, TX 78130

830-620-3412

Fax: 830-608-0147

Comal County Sheriff
3005 W. San Antonio Street
New Braunfels, TX 78130

830-620-3400

Bail Bond Office
3000 IH 35 South
New Braunfels, TX 78130

830-620-3450, ext. 2019

County Court at Law Clerk
199 Main Plaza, Suite 1013
New Braunfels, TX 78130

830-221-1240

District Clerk
150 N. Seguin Avenue, Suite 3009
New Braunfels, TX 78130

830-221-1250

Criminal District Attorney
199 Main Plaza, Suite 2007
New Braunfels, TX 78130

830-221-1300

IC Solutions Visit Help

888-506-8407

Access Corrections

866-345-1884

Inmate trust-fund assistance.

State Bar Lawyer Referral

800-252-9690

Map to Comal County Jail

Before driving to the jail: confirm the inmate is still in custody, verify the purpose of your visit, and check the live county page for any changed visitation or lobby instructions.
Useful local details

Comal County mistakes that are easy to avoid

Do not drive to the old jail address

The current jail is at 3000 IH 35 South. The Sheriff administration remains at 3005 W. San Antonio Street.

Save the SO number

Comal County uses it for inmate mail and it makes later jail questions much easier.

Check every charge before bonding

One paid bond does not necessarily clear another cause or warrant.

Do not mail money

Use Access Corrections or the Bonding Lobby kiosk for inmate funds.

Do not send normal mail to IH 35

Ordinary personal mail currently goes through the Jonesboro, Arkansas mailing address.

Jail record and police report are different

If another law-enforcement agency made the arrest, you may need that agency for the incident narrative.

10 Comal County questions

Comal County inmate-search questions answered

How do I search for an inmate in Comal County Texas?

Use the official Comal County Judicial Record Search linked from the county’s Online Services page and open the jail or jailing search. Search the person’s name and use the booking or SO number when available. Open the possible match and verify the date of birth, booking date, facility, SO number, charges, bond and disposition before relying on the record.

What is an SO number in the Comal County Jail?

The SO number is a Sheriff’s Office identifier associated with the inmate. Comal County uses it for inmate mail and other jail services. Save the SO number after locating the correct inmate because it helps distinguish people with similar names.

What should I do if a recently arrested person is not showing in the Comal County inmate search?

The person may still be processing, may be listed under another spelling, may have been released quickly, or may have been booked in another county. Recheck the search using the surname and available identifiers. For current custody questions, call the Comal County Jail at 830-620-3450 or the Criminal and Jail Records Division at 830-620-3412.

Where is the Comal County Jail?

The current Comal County Jail is located at 3000 IH 35 South, New Braunfels, Texas 78130. The main jail phone number is 830-620-3450.

How do I visit an inmate in the Comal County Jail?

Comal County schedules both in-person and video visitation through IC Solutions, the kiosk in the jail Bonding Lobby, or by calling 888-506-8407. Visitors must arrive at least 10 minutes before the scheduled visit, present valid U.S. government-issued identification, and must not have been incarcerated in the Comal County Jail during the previous six months for an in-person visit.

How do I send money to a Comal County inmate?

Comal County directs inmate deposits through Access Corrections. Access Corrections customer service is 866-345-1884. Funds can also be deposited through the kiosk in the Bonding Lobby. Do not mail cash, checks or money orders to the inmate because the jail states that those items will be returned.

What is the Comal County inmate mailing address?

Ordinary inmate mail should be addressed to Comal County Jail, TX, followed by the inmate’s first and last name and SO number, P.O. Box 16120, Jonesboro, AR 72401. Packages and legal mail use the jail address at 3000 IH 35 South, New Braunfels, TX 78130.

How do I post a cash bond at the Comal County Jail?

Cash bonds are accepted in person at the Comal County Jail. The Sheriff’s published bonding instructions state that cash bonds and fines must be paid by money order or cashier’s check for the exact amount. The jail currently does not accept wire transfers, internet payments or other payment methods for these cash bonds and fines.

How do I request Comal County jail records?

Submit a written request to the Comal County Criminal and Jail Records Division. Requests may be submitted through the county’s online Jail Open Records Request form, in person or by fax. The division is at 3000 IH 35 South, New Braunfels, TX 78130, phone 830-620-3412 and fax 830-608-0147.

How do I find the court case after finding a Comal County inmate?

Use the Comal County Judicial Record Search. Misdemeanor County Court at Law records are handled by the County Court at Law Clerk’s Office, while felony District Court records are maintained by the District Clerk. Compare the defendant name, cause number, charge and dates rather than assuming the jail charge is the final court outcome.

Official resources

Primary sources for this Comal County jail guide

Sheriff and jail
Family support
Court and legal help
Accuracy and legal-use notice

Texas-arrest.org is an independent informational resource. It is not the Comal County Sheriff’s Office, Comal County Jail, District Clerk, County Clerk, Criminal District Attorney, Magistrate Court, Access Corrections or IC Solutions.

Jail status, bond, charges, visitation, providers, mailing rules, office hours and court information can change. Verify the inmate using more than one identifier and recheck the live county source before travelling, sending money or relying on a legal status.

Arrest and detention do not establish guilt. Court records—not the booking alone—should be used to determine how a criminal charge was ultimately resolved.

Last official-source review: August 24, 2026. Information was checked against current Comal County Sheriff, Corrections, Jail Records, Visitation, Inmate Mail, Bail Bonding, Magistrate Court, County Court at Law, District Clerk and Criminal District Attorney resources.

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